The Comeback selects stock based on salability, demand, condition, age, brand, style, season and current resale industry trends.
We take ladies clothing (from size 00 to 22), handbags, accessories, footwear and unopened perfume. When selecting items from consignors, preference is given to better quality, higher priced items new within the last 2 years that are current in style, in season, in demand, in excellent condition, odor free, stain free, pet hair free, wrinkle and snag free i.e. ready to wear.
Some in demand labels are: Tory Burch, Judith & Charles, Eileen Fisher, Burberry, Michael Kors, Lululemon, Coach, Tiffany, DVF, Chico's, Christian Louboutin, Aritizia brands, Anthropologie and of course luxury brands like Louis Vuitton, Gucci etc.
We may not accept items without brand labels, fabric content labels, size indication, or from H&M, Forever 21, Smart Set, Costa Blanca, Walmart, FMX, Ricki's, Sirens, Seductions, Stitches, Old Navy, some Sears labels and other discount/value brands. Although these brands provide great value for the price, we do not profit by reselling them.
We do not accept designer "knock offs", wedding attire, swim suits or other intimate apparel. Business suits and formal wear are also not in demand.
We take care of pricing and marketing your pieces. We consider current market resale pricing, how in-demand the item is, and our sales history. Items may be subject to reductions.
Luxury items (eg. Louis Vuitton) may be subject to third party authentication services and are priced after research.
An account charge of $40 will be applied if a designer item is found to be unidentifiable/inauthentic i.e. a replica.
You will receive the following percentage of the selling price*: (excluding taxes and any fees i.e. battery replacement, drycleaning or buyers fees)
With sufficient notice, we will assist with locating items you wish to reclaim priced at $50 or more: staff time is not allotted to look for items under $50. Due to the high volume of inventory we process, we do not offer pickups on items priced $50 or less. We feel that we have exhausted all efforts to sell your items during your 8 weeks (changed to hangers, organized by size and category, advertised, marked down by 15% and 35%). At the end of the consignment period it is not cost-effective for us to put any more labour and costs into those items. Items not sold or reclaimed by the expiry date become property of The Comeback and may be donated to charity at any time after the expiry date. The charities we support are Canadian Food for Children and our bag sale proceeds go to the Etobicoke Humane Society
We use security tags and have a security system to aid in the safe keeping of your items. We do not, however, assume responsibility for any loss or damage to consigned items.
Come in and collect your cash anytime or use your balance as store credit for 10% more. If you prefer cheque or etransfer, they are both available for a fee.
COVID UPDATE: Drop-Offs are welcome in store Monday - Thursday between 1pm and 6pm , Friday - Saturday between 11pm and 6pm , Sunday between 12pm and 5pm.
If you'd prefer to book an appointment for a contactless drop off - please email us at email@example.com. We are booking appointments between Monday - Saturday between 10am and 5pm. At your appointment time, you will leave your neatly flolded items at our back door in a reusable or paper bag. Please ensure you have your full name and phone number in your bags.
During this time, any unsuitable items will be donated directly to to Canadian Food for Children.