The Comeback selects stock based on salability, profitability, demand, condition, age (new in the last 2 years), brand, style, season and current resale industry trends. Items should be clean inside and out.
We take ladies clothing (from size 00 to 22), authentic luxury pieces, handbags, accessories, footwear, watches in working order, and unopened perfume that has not expired - you can check the date on checkcosmetic.net.
Top selling categories: bags, footwear, athletic and athleisure wear, tops and dresses.
Top selling brands: Eileen Fisher, Lululemon, and luxury brands like Burberry, Louis Vuitton et al.
Yes. Any item that experience tells us will not sell for a profit. This may include:
Items without brand labels, fabric content information, cleaning instructions, size indication, or from discount/value brands; items that are altered or flawed.
We do not accept designer "knock offs", wedding attire, worn swim suits or other intimate apparel. Business suits and formal wear are also not in demand.
We take care of pricing and marketing your pieces. We consider current market resale pricing, how in-demand the item is, and our sales history. Items may be subject to reductions.
Luxury items (eg. Louis Vuitton) may be subject to third party authentication services and are priced after research.
An account charge of $40 will be applied if a designer item is found to be unidentifiable/inauthentic i.e. a replica.
You will receive the following percentage of the selling price*: (excluding taxes and any fees i.e. battery replacement, drycleaning or buyers fees)
With sufficient notice, we will assist with locating items you wish to reclaim priced at $50 or more: staff time is not allotted to look for items under $50. Due to the high volume of inventory we process, we do not offer pickups on items priced $50 or less. We feel that we have exhausted all efforts to sell your items during your 8 weeks (changed to hangers, organized by size and category, advertised, marked down by 15% and 35%). At the end of the consignment period it is not cost-effective for us to put any more labour and costs into those items. Items not sold or reclaimed by the expiry date become property of The Comeback and may be donated to charity at any time after the expiry date. The charities we support are Canadian Food for Children and our bag sale proceeds go to the Etobicoke Humane Society
We use security tags and have a security system to aid in the safe keeping of your items. We do not, however, assume responsibility for any loss or damage to consigned items.
Come in and collect your cash anytime or use your balance as store credit for 10% more. If you prefer cheque or etransfer, they are both available for a fee.
Neatly folded please. No trash bags or large heavy containers please.
Consignments (maximum 30 items) are reviewed between 10am and 3pm, Tuesday - Saturday* (*excluding Saturdays of long or holiday weekends) : stay and shop while we sort through your items and give you back any "no thank you's".
Drop & Run (maximum 100 pieces), where any "no thank you's, if any, are donated directly to charity - typically Canadian Food for Children. Please ensure you include a paper with your full name and phone number with each bin/bag of items.
Items that are accepted are queued for processing. Approximate processing time varies between 1 and 6 weeks.
We do not contact you regarding your account: you may monitor your account online using our consignor access portal.