The Comeback selects and prices items based on salability, demand, condition, age, brand, style, season and current resale industry trends.
Items are priced and reduced at our discretion and may be subject to sales and promotions. Items are not processed/priced the day you bring them in. Processing times vary by time of year - it can range from 24 hours to up to 8 weeks. 

Luxury items (eg. Louis Vuitton) may be subject to third party authentication and are priced after research. An account charge of $40 will be applied if a designer item is found to be unidentifiable/inauthentic i.e. a replica.

You get: (excluding taxes and buyers fees)

Updated Commission Chart For Feb 1st:
Effective for items consigned on or after February 1st 2023:

$0 - $14.98 = 15%
$14.99 - $29.98 = 25%
$29.99 - $49.98 = 35%
$49.99 - $249.98: 45%
$249.99 - $495.98: 50%
$495.99- $995.98: 60%
$995.99 and up: 70%

You have up to 1 year from the consignment start date to collect your money. We pay cash. A cheque or e-transfer may be issued upon request, for a fee.

Consignment period:

We require that you leave consigned items for a minimum of 7 weeks; 

items $49.99 and less expire after 60 days;
items $50.00 and more expire after 90 days.

Item collection and security:

With sufficient notice, we will assist with locating items you wish to reclaim priced at $50 or more: staff time is not allotted to look for items under $50.
Due to the high volume of inventory we process, we do not offer pickups on items priced $50 or less. We feel that we have exhausted all efforts to sell your items during your 8 weeks (changed to hangers, organized by size and category, advertised, marked down by 15% and 35%). At the end of the consignment period it is not cost-effective for us to put any more labour and costs into those items.

Items not sold or reclaimed by the expiry date (regardless of price) become property of The Comeback and may be donated to charity at any time after the expiry date. The charities we support are Canadian Food for Children and and proceeds from our charity sales are donated to various other charities such as Haven on the Queensway or the Etobicoke Humane Society.

We use security tags and have a security system to aid in the safe keeping of your items. We do not, however, assume responsibility for any loss or damage to consigned items.

Account updates:

You, the consignor, are responsible for following up on the status of your account either by website inquiryemail, or in person. 

Current consignment terms are posted on our website and are subject to change without notice.