Info & Consignment Terms
Q. What do you take?
- Women's designer labels and quality items from better department stores and boutiques
We take ladies clothing (from size 00 to 22), handbags, accessories, and footwear. When selecting items from consignors, preference is given to better quality, higher priced items new within the last 2 years that are current in style, in season, in demand, in excellent condition, odor free, stain free, pet hair free, wrinkle and snag free i.e. ready to wear!
Our customers currently love labels such as: Tory Burch, Judith & Charles, Eileen Fisher, Burberry, Michael Kors, Lululemon, Coach, Tiffany, DVF, J. Crew, Chico's, Christian Louboutin, Aritizia brands, and Anthropologie brands to name a few.
Q. What don't you take?
We may not accept items without brand labels, fabric content labels, size indication, or from H&M, Forever 21, Smart Set, Costa Blanca, Walmart, FMX, Ricki's, Sirens, Seductions, Stitches, Old Navy, some Sears labels and other discount/value brands. Although these brands provide great value for the price, we do not profit by reselling them.
We do not accept designer "knock offs", wedding attire, swim suits or other intimate apparel. Business suits and formal wear are also not in demand.
Q. What are the consignment terms?
The Comeback selects and prices items based on salability, demand, condition, age, brand, style, season and current resale industry trends.
Items are priced and reduced at our discretion and may be subject to sales and promotions.
Luxury items (eg. Louis Vuitton) may be subject to third party authentication and are priced after research.
$19.99 - $249.99: 45%
$250 - $495.99: 50%
$496- $995.99: 60%
$996 and up: 70%
$0 - $4.99 = 15%
$5 - $9.99 = 25%
$10 - $19.98 = 35 %
You have up to 1 year from the consignment start date to collect your money. We pay cash. A cheque may be issued upon request for a fee.
We require that you leave most consigned items for a minimum of 7 weeks;
items $25.99 and less may stay 60 days;
items $26.00 and more may stay 90 days.
Item collection and security:
With sufficient notice, we will assist with locating items you wish to reclaim priced at $50 or more: staff time is not allotted to look for items under $50. Items not sold or reclaimed by the expiry date become property of The Comeback and may be donated to charity. We use security tags and have a security system to aid in the safe keeping of your items. We do not, however, assume responsibility for any loss or damage to consigned items.
You, the consignor, are responsible for following up on the status of your account either by website inquiry, email, or in person. For items accepted after February 4 2017 you may check your account by accessing: thecomeback.consignoraccess.com
We recommend checking-in once a month. Current consignment terms are posted on our website and are subject to change. You may keep yourself up-to-date by reviewing them each time you consign.
Q. When do you accept Spring, Summer, Fall and Winter items?
Spring: February 1st to April 31st
eg. transitional from winter to spring, spring colours - no linen, shorts or beach sandals yet
Summer: May 1st to June 22nd
eg. linens, sundresses, sandals, hats, sunglasses etc.
Fall: August 1st to Sept 30th
eg. transitional summer to fall, outer jackets, trench coats, cashmere, fashion boots, etc. - fall colours but not heavy winter fabrics
Winter: Oct 1st to December 22.
eg. coats, sweaters, boots, hats, scarves, leather gloves etc.
Account balance inquiry (for items accepted after February 4 2017 only):
Consignment terms are subject to change without notice